Index

• Complaints
• Player Withdrawals
• Family Rebates
• Player Injuries

Complaints

All complaints about grading policy or any other matter should be directed to the Belnorth Executive Committee in writing via email or post:

• Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
• Post: PO Pox 7148, Kaleen, ACT 2617

Player Withdrawals

As per Belnorth policy players must request withdrawal in writing by completing a 'Player Refund Request Form'  and sending via email or by sending to the club's post office box. No refunds are granted purely on the basis of a verbal conversation.   The refund policy details are contained on the request form.

• Complete 'Player Refund Request Form' located here
• Scan and Email to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it or
• Post to: PO Pox 7148, Kaleen, ACT 2617

Family Rebate

As per Belnorth policy families consiting of siblings and their parents can request a family rebate by completing a 'Family Rebate Request Form' and sending via email or by sending to the club's post office box. No rebates are granted purely on the basis of a verbal conversation. This request is to be submitted after payment and is the best way in our view that we can manage a 'Family Discount' while also keeping track of how much we are offering in subsidies and discounts.  Further details are contained on the request form.

• Complete 'Family Rebate Request Form' located here
• Scan and Email to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it or
• Post to: PO Pox 7148, Kaleen, ACT 2617
  
  Please Note: The amount of each family rebate will be calculated taking into account the number of players, the mix of juniors and seniors and the overall total cost to the family.

Player Injuries

All claims for Sporting Accidents are to be submitted within 30 days of the incident as per the 'Claiming Notes' shown at the top of the 'Sporting Accident Claim Form' as well as in the Belnorth 'Coaches and Managers Handbook'.

• Complete the Belnorth Injury Report Form located here
• Follow the Sporting Accident Claim Procedure (Capital Football)
• Scan and Email to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it or
• Post to: PO Pox 7148, Kaleen, ACT 2617